Customer Service Help Desk
We utilise proven processes that cover all aspects of our help desk operation to ensure consistent quality and efficient break-fix resolution.
Our computer support call centre coordinates everything from the handling of troubleshooting complex computer operating system and hardware problems to the use of popular desktop applications.
- Friendly, efficient, local personnel
- Help desk is open from 8.30 am to 5.30 pm
- Customer service team has access to all SCL departments and personnel
- Robust integrated call logging system
- Automatic call escalation process
0800 SCL SOLUTIONS (0800 725 765) | 12 Forth Street, Dunedin, New Zealand | PH: 64 3 477 1295 | FAX: 64 3 477 4153